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We will also provide open and honest advice. For instance, we are one of the only Indemnity Insurance providers to offer both Claims Made and Claims Occurrence policies to dentists, this means that the advice we provide is geared solely towards what is right for the customer’s specific needs.
Investing in Customer Value & Support
Over the years we have invested most of our funds each year in the development of our products & services which range from enhancements in technology for our customers to industry specific Risk Management services including e-learning & CPS accredited workshops.
Excellent Insurer Financial Strength
We only work with Insurers with the highest, independently verified financial strength ratings (utilising agencies such as Standard & Poors and AM Best). Our core Dental Indemnity insurer, Axis Capital, has a total of $7.4B in Capital and $25.6B Total Assets (as of December 2020). By comparison and for context purposes, Medical Protection Society has £2B of net assets available (as per 2019 Annual Report & Financial Statements).
Track Record of Product Evolution
Over the years we have evolved our products to keep pace with changes in the sectors we support. We have continued to upgrade our Practice Insurance product and we are also proud to be one of the first Insurance providers to offer dentists Claims Occurrence cover for their Indemnity.
Additional Non-Insurance Support Services
Alongside the Insurance policies available, we also provide our clients with access to expert legal and clinical support from leading healthcare lawyers and experienced clinicians for advice and claims support. We also provide our clients with a range of Risk Management services which include CPD workshops and e-learning support.
Excellent eKomi Rating
High service levels are key to our success and we are proud to highlight this through the independent customer reviews provider, eKomi, who showcase our customer reviews on our website.
Specialists in our Field
We work across several sectors for which we have significant experience with providing insurance solutions such as Dentistry, General Practice and Medical Consultants. We have provided Insurance services to these sectors for over 10 years.
Extensive Insurer Network
We have access to a vast range of insurers which enables us to cater for almost every profession and every risk requirement, whether you are an individual dentist or a large corporate medical services provider. We are also part of the Marsh Network which is one of the largest insurance networks in the world.
Bringing Together Subject-Matter Experts
We believe that a blended approach delivers the best combined solution for our policyholders. Bringing together the best in Insurance Underwriting, Legal Experts, Clinical Experts and Risk Management we can provide our clients with a 360° support service.
Agile to Change
One of our core strengths is that we can adapt to fast-changing situations within both the Insurance sector and our client’s own industry. This enables us to continue providing high standards of policy coverage and support levels. An example of this is the innovative solutions we provided to our clients whose business activities been badly impacted by the Covid-19 where we provided extended periods of credit, reduced monthly instalments and free policy / renewal extensions.
Our people are our greatest asset, and we are incredibly proud of the team we have assembled here. We believe in recruiting for personality and training for skill and this approach has given us a diverse group who are empathetic and caring towards our clients’ needs. We also invest in the professional development of our team to ensure the knowledge they harness to support our clients is always improving.